By downloading, accessing, or using any game or service provided by Orangenose Studios (“we” or “us”), you agree to be bound by these Terms of Use (“Terms”).
These Terms form a legally binding agreement between you and Orangenose Studios and contain important information about your rights and obligations when using our games, in-game content, websites, and related services. If you do not agree with these Terms or any future updates, do not install, access, or use our games or services.
Your continued use of the services signifies your acceptance of the then-current Terms.
Eligibility
Age Requirement: You must be at least 13 years old (or the minimum age required by your country’s laws) to use our games and services.
If you are under the legal age of majority in your place of residence but meet the minimum age requirement, you affirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
Orangenose Studios does not knowingly collect personal data from children under 13; if you are younger than 13, you must not use our services. Account Registration: Some features may require creating an account or providing a username. You agree to provide truthful and accurate information and to keep it up to date.
You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Do not share your account or login information with others, and promptly notify us of any unauthorized use. You accept full responsibility for any use of your account by a minor if you allow a minor to access our services through your account.
User Conduct
When using Orangenose Studios games and services, you must follow these rules of conduct to ensure a fair and safe experience for all users. You agree that you will not engage in any of the following:
Illegal or Harmful Behavior: Violating any applicable law or encouraging others to do so, or engaging in any activity that is unlawful, harmful, fraudulent, or malicious. For example, you may not post or share content that is defamatory, obscene, sexually explicit, violent, or otherwise objectionable.
Harassing, bullying, or threatening other players is strictly prohibited.
Invasion of Privacy or Personal Abuse: You will not invade the privacy of others or attempt to obtain personal information from other users through our services without consent.
Do not distribute anyone else’s personal data, and do not impersonate any person or entity (including Orangenose staff).
Cheating and Unauthorized Access: You must not use, develop, or distribute cheats, automation software (bots), hacks, mods, or any third-party software that interferes with or modifies the intended gameplay experience.
Do not exploit bugs or glitches to gain an unfair advantage. You also agree not to attempt to gain unauthorized access to any account, system, or network related to our services (for example, by attempting to bypass security measures or hack our servers).
Disruption and Fair Play: Do not disrupt or interfere with the normal functioning of the game or another player’s enjoyment of our services. This includes actions like deliberate team sabotage, win-trading, or other behavior that goes against the spirit of fair play.
You will not flood any chat or communication channel with repetitive messages (spam), solicitations, or engage in any form of unwanted advertising or chain letters.
Intellectual Property Misuse: You must not upload or transmit any content that you do not have the legal right to use. In particular, do not share content that infringes the intellectual property or proprietary rights of others (such as copyrighted material, trademarks, or trade secrets).
Malicious Code: You may not post or distribute viruses, worms, spyware, malware, or any other harmful code that could damage or interrupt the services or others’ devices.
Any attempt to attack or deny service to our servers or other users (for example, by distributing a virus or initiating a denial-of-service attack) is strictly forbidden.
We reserve the right to determine what behavior violates these rules or the spirit of the game, and to take appropriate action as described in the “Account Suspension and Termination” section of these Terms.
You are responsible for your own actions while using our services, and violating these rules may result in consequences including the loss of your account and associated privileges.
Intellectual Property Rights
Our Content: All rights, title, and interest in and to our games, software, graphics, logos, characters, artwork, sounds, and other content provided by Orangenose Studios (“Orangenose Content”) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Except for the limited license granted to you, nothing in these Terms transfers any ownership of our intellectual property to you. Orangenose Studios retains all rights not expressly granted. Your License to Use the Games: Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to download and use our games and services for your personal, non-commercial entertainment use only.
This license is provided solely for use under these Terms and does not give you any ownership interest in our software or content. You may not reverse engineer, decompile, or attempt to extract or modify our source code or any part of the games, nor create derivative works based on our games, except to the extent expressly permitted by law.
You also agree not to copy, distribute, publicly display, or make available any part of our games or services except as allowed by us in writing.
No Ownership of Account or Virtual Items: You acknowledge and agree that you have no ownership or property interest in any account you create with us, or any virtual items, currency, or other digital content obtained within our games.
All in-game assets remain the property of Orangenose Studios (or its licensors), and we merely grant you a limited license to use them as part of the services while we operate them. This means, for example, that Virtual Content (defined below) and game accounts are not your personal property and have no monetary value outside our services.
Trademarks: “Orangenose Studios” and our game titles and logos are trademarks or registered trademarks of Orangenose Studios (and/or its affiliates or licensors). You are not permitted to use these trademarks without our prior written consent. All third-party trademarks appearing in our services are property of their respective owners. Feedback: If you choose to submit any suggestions, ideas, or feedback about our games to us, you agree that we can use and share such feedback for any purpose, without any obligation to compensate you. Feedback is entirely voluntary and we are free to implement or not implement it at our sole discretion.
User-Generated Content
Our services may allow you to create, submit, or share content such as chat messages, forum posts, gameplay content (like usernames, avatars, high scores), images, or other materials (collectively, “User-Generated Content” or “UGC”). You retain any ownership of the intellectual property rights in the content that you create and share; however, by submitting UGC through our services, you grant us certain rights to use that content as described below:
License to Orangenose: You hereby grant Orangenose Studios a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable license to use, host, reproduce, modify, adapt, translate, distribute, publish, and publicly display and perform your User-Generated Content (and derivative works thereof) in connection with operating, improving, or promoting our services, in any media or format now known or later developed.
This license is necessary for us to provide the services (for example, to display your in-game chat to your opponents, or to use a screenshot of your gameplay in a community post or marketing material). You also agree that this license includes the right for Orangenose Studios to make your content available to other companies, organizations, or individuals who partner with us for the provision of the services, syndication, or broadcast of content.
Your Warranties: You represent and warrant that you have all necessary rights to submit the content and to grant the above license.
In particular, you promise that your content does not infringe any third-party rights (for example, do not upload music, art, or text that you did not create or obtain permission to use), and that the content complies with these Terms and all applicable laws. You also represent that if your content includes personal information of others or likenesses (e.g., a photo of a person), you have obtained the consent of those individuals for the use of their information in the content.
No Privacy in UGC: Any UGC you share in our services is considered non-confidential and non-proprietary. Please be aware that other users may see your content. Do not share anything you wouldn’t want to be public. For example, chat messages in a game room can be seen by other players; you should not expect privacy for content you voluntarily make public in the game.
Monitoring and Moderation: You acknowledge that we are not obligated to monitor user content, and we make no guarantees that we will do so effectively at all times.
However, we reserve the right (but do not assume the obligation) to monitor, review, screen, delete, edit, or disable any UGC at any time for any reason, without notice.
This includes content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We also have the right to suspend or terminate your access to the services or to remove your content, as further described under “Account Suspension and Termination,” if you repeatedly violate our rules or if we believe your content poses risk of harm or legal exposure to us.
Moral Rights and Attribution: You waive and agree not to assert any “moral” or authors’ rights (or similar rights under applicable law) you may have in any UGC, to the extent permitted by law.
This means that if we decide to use, modify, or not use your content, you won’t claim that it harms your honor or reputation or insist that we credit you as the author in all cases.
Reporting Infringement: If you believe that any content available through our services infringes your copyright or other intellectual property rights, or violates these Terms, please notify us. For copyright complaints (such as a DMCA notice), you can contact us at support@orangenosestudio.com with details including a description of the work allegedly infringed, the location of the infringing content, and your contact information.
We will respond to takedown notices and legal requests in accordance with applicable laws. We maintain a policy of terminating users who are repeat infringers of intellectual property rights in appropriate circumstances.
Additionally, you may not use other users’ content outside of our services without permission. For example, do not copy or repost someone else’s personal creations from our game forums or chats to other platforms without their consent.
Orangenose Studios is not responsible for content that other users post. The views expressed in user content are those of the individual contributors and do not necessarily reflect our views.
Monetization and Virtual Content
Our games may include virtual, in-game items that can be purchased or earned, advertisements, and optional subscription services. Please read this section carefully to understand how these features work: Virtual Currency and Goods: We may make available fictional in-game currencies (e.g. coins, gems) (“Virtual Currency”) or virtual digital items and services (e.g. skins, power-ups, levels) (“Virtual Goods”) that you can purchase with real money or earn through gameplay. Together, Virtual Currency and Virtual Goods are referred to as “Virtual Content.” When you obtain Virtual Content, you are purchasing a limited, personal, revocable license to use that Virtual Content within the game; you do not own the Virtual Content.
Virtual Content has no cash value and cannot be exchanged for real money or property from us or anyone else.
Transfers Prohibited: You may not sell, trade, gift, or transfer Virtual Content to any other person or outside of our services (such as in external markets), except as explicitly allowed within the game. Any attempt to do so is a violation of these Terms and may result in account termination. All purchases of Virtual Content are final and non-refundable, except where expressly authorized by us or required by law. Purchases and Payment: When you make an in-app purchase, you must use a valid payment method through the platform (such as Apple App Store or Google Play) or any other payment processors we authorize. Prices for Virtual Content will be as displayed in the game at the time of purchase (inclusive of applicable taxes unless stated otherwise).
Please note that the platform providers’ terms (e.g. Apple Media Services Terms or Google Play Terms of Service) also apply to in-app purchases.
This means, for instance, that billing, payment processing, and any platform fees are handled by Apple or Google, and you should review their terms and policies regarding payment and subscriptions. Orangenose Studios has no control over and accepts no liability for any additional charges or fees charged by your payment provider or platform.
If a purchase is not successfully completed (for example, if your credit card transaction fails or is reversed), we reserve the right not to fulfill the Virtual Content, or to remove the Virtual Content from your account. We are not responsible for errors by the payment platform, but will use reasonable efforts to resolve payment issues that prevent you from receiving content you’ve paid for. Usage and Expiration of Virtual Content: Virtual Content is tied to your game account and cannot be exchanged between different games or accounts, unless we provide a feature for that. Virtual Content may only be used in accordance with the game rules. We may, at any time, adjust the gameplay value, attributes, or pricing of Virtual Goods or Virtual Currency as part of ongoing game balancing or updates. (For example, we might adjust the power of an item for game balance, or change how Virtual Currency can be earned or spent.) These changes are typically made to improve the game experience and will apply uniformly to all players. We will not reduce any balance of Virtual Currency you have already acquired, but certain Virtual Goods might become altered, removed, or replaced as the game evolves. Virtual Content is not redeemable or refundable for any “real world” money or anything of monetary value from us or any other party, and it cannot be converted back into cash. In the event of account termination or suspension for your breach of these Terms, or if we discontinue any or all of our services, you may lose all accumulated Virtual Currency and Goods without compensation.
Subscriptions: Some of our games may offer paid subscription services that provide special benefits (for example, a monthly in-game reward or removing ads). If you purchase a subscription, it will charge your platform account (Apple ID, Google account, etc.) **at the time of purchase and automatically renew at the interval disclosed (e.g., weekly, monthly, or annually).
Auto-Renewal: By subscribing, you authorize us (or the platform) to charge your account automatically at the end of each subscription period for the next period, until you cancel. You can manage or cancel subscriptions at any time through your platform settings (for example, via the App Store or Google Play subscription management).
To avoid being charged for the next period, you must cancel at least 24 hours before the current subscription period ends (or as otherwise specified by the platform’s rules).
If you cancel after the subscription has already renewed, you may still have access to the benefits until the end of the then-current paid period, but no pro-rated refunds will be provided for the remaining period of a cancelled subscription. All subscription fees paid are non-refundable except as described below or where required by law.
Free Trials and Promotions: If we offer a free trial for a subscription, details of the trial period and conditions will be provided. Once the free trial ends, you will be charged the subscription fee unless you cancel before the trial period expires. Only one free trial may be used per user (unless we specify otherwise). Cancellation and Withdrawal (EU/EEA users): If you are a resident of the European Economic Area or United Kingdom, and you purchase a subscription or other digital content for personal use, you may have a statutory 14-day “cooling-off” right to withdraw from the purchase and obtain a refund.
However, if you download or use the digital content (for example, if you use the subscription benefits or consume the Virtual Goods) during that 14-day period, you may be deemed to have waived this right to cancel. When a subscription provides immediate access to digital content, we will ask for your consent to start the service immediately (and to acknowledge that you lose the right to withdraw once the service begins) as required by law.
This cooling-off period does not apply to renewals of subscriptions or to one-time in-app purchases of consumable digital items that are delivered instantly and used immediately. Nothing in these Terms affects any rights you may have under law to request a refund for faulty digital content or similar statutory guarantees. Advertising: Our games may include advertisements (ads), which allow us to offer content for free. These ads may be presented in various forms (for example, banner ads, interstitial ads, video ads, rewarded ads for in-game bonuses, etc.). We strive to keep ads unobtrusive and relevant. By using our games, you agree to the display of advertising. You understand that clicking on third-party ads may direct you to a third-party site or service. We do not endorse or make any promises about the content, products, or services offered by third-party ads.
Any interactions with third-party advertisers are solely between you and that third party. Please review the “Third-Party Services” section below and our Privacy Policy for more details on advertising and data practices. If you prefer an ad-free experience, some games might offer an in-app purchase or subscription to remove ads (where applicable). No Unauthorized Transactions: You agree not to access, purchase, sell, or trade any Virtual Content in any manner that is not expressly authorized by Orangenose Studios. For example, purchasing game currency or items from unofficial third-party websites is prohibited and can lead to account suspension. Likewise, you should not attempt to top-up or make purchases using fraudulent methods (such as stolen payment information). We reserve the right to revoke any Virtual Content or benefits obtained through unauthorized or fraudulent means, and to take legal action as appropriate.
Third-Party Services and Links
Our services may include links to third-party websites or services, or integrations with platforms not owned or controlled by Orangenose Studios (such as social media networks, streaming services, or app store platforms). For example, our games might allow you to log in via a social network, join community forums hosted by a third party, watch video ads provided by an advertising network, or purchase merchandise from an external partner site. We provide access to these third-party services for your convenience or as part of the game experience, but please be aware of the following:
No Endorsement or Control: Orangenose Studios does not endorse or assume any responsibility for any third-party websites, content, information, materials, products, or services.
If our game provides a link or access to a third-party service, it does not mean we have reviewed or approved it. We do not make any promises or warranties about any content or information you receive from third parties. Your dealings with third parties are solely between you and the third party.
At Your Own Risk: Accessing or using third-party services is at your own risk. These services are not under our control, and we are not responsible for their actions, performance, or failures. If you visit a third-party website or app (for example, by clicking an in-game advertisement or a social media sharing button), Orangenose Studios is not liable for any loss or damage that may arise from your use of or reliance on those third-party services.
Third-Party Terms and Policies: Each third-party service is governed by its own terms of use and privacy policy. For instance, if you log in to our game using your Facebook or Google account, you are also subject to Facebook’s or Google’s terms and policies. If you watch ads provided by a third-party ad network, that network may collect certain data under its own privacy policy. Please review the applicable third-party terms and privacy policies whenever you leave our service, as our Privacy Policy and these Terms will not apply to data or activities occurring on those external services.
Data Sharing with Third Parties: If you allow our service to interact with any third-party platform (such as linking a game to your social media account or using a third-party login), you permit us to exchange certain information with that platform – for example, using your friends list to find friends who also play, or posting your achievements on your timeline. We will handle any personal data we receive from third parties in accordance with our Privacy Policy. However, we are not responsible for how those third parties use data that you provide to them directly; that is governed by their own privacy rules.
Third-Party Content: Our services might also include community features or content provided by other users or third parties (for example, a fan art section or an embedded video player for community content). We are not responsible for and do not guarantee the accuracy, integrity, or quality of any content provided by third parties. You use or rely on that content at your discretion.
If you encounter a link or third-party content within our service that you find inappropriate or that you suspect is malicious (such as a suspicious external link posted by another user), please report it to us. We will take appropriate action, which may include removing the content or disabling the link if possible. Always exercise caution when following links or sharing information online.
Multiplayer and Social Features
Many Orangenose Studios games offer multiplayer modes or social interaction features that allow you to play with or against other players, chat, join clans or teams, or share content. We encourage positive social play and want everyone to have fun, so please respect others and use these features responsibly. This section outlines additional terms for using multiplayer and social features: Playing with Others: When you play a game that includes real-time or asynchronous multiplayer, we may match you with one or more other players of similar skill or progression, or allow you to invite or join friends. Matchmaking might be random or based on criteria such as your current game level, past scores, or location to ensure a good experience.
In some cases, you might have the option to play with people on your device’s contact list or friends list by connecting a social account.
If you choose to use a social or friend-finding feature, you confirm that you have the right to connect with those contacts (for example, they are your friends or family) and that they consent to receive invitations if applicable. We may show your in-game display name and profile (but not sensitive personal info) to other players to facilitate multiplayer play. Public Profile Information: By using our games, you agree that certain basic information about your gameplay may be visible to others. This could include your chosen player name or nickname, avatar or profile picture, game statistics (like high scores, rankings, achievements), online status, and other gameplay-related information.
For example, if there is a leaderboard, your player name and score will be visible to others; if you join a clan/guild, other members will see your profile and contributions. We may also use this information within the game or in our community channels to highlight top players or interesting achievements, or as part of marketing materials, without any compensation to you.
(For instance, we might feature a screenshot of the in-game leaderboard or a tournament winner on our website or social media.) We will handle personal data in accordance with our Privacy Policy, but purely gameplay-related information and statistics may be shared publicly as part of the game’s competitive and social features. In-Game Communication: Some games allow you to communicate with other players via text, audio, images, or gestures (such as chat rooms, direct messaging, voice chat, or pre-set emotes).
When using any in-game communication or sharing feature, you must adhere to the User Conduct rules outlined above. Be respectful and do not engage in any form of hate speech, harassment, or sharing of inappropriate content. Remember that anything you share may be seen by others, so avoid disclosing personal information about yourself or others. No Expectation of Privacy: We want to remind you that communications made through our game are not private communications between individuals; they may be monitored and can be viewed by Orangenose staff or other players.
By using the chat and social features, you consent to our monitoring and recording of these communications (if we choose to do so) for moderation and safety purposes.
We may use automated tools or human moderators to review chats or user content, and we reserve the right to remove or edit any messages that violate our rules or to suspend chat privileges for misconduct.
However, we do not guarantee that we will monitor all communications, and you may encounter other users who break the rules or act inappropriately. Use the in-game reporting tools (if available) or contact us to report misconduct by other players, and we will take actions as needed (such as warning or banning offenders). User Interactions: Interacting with other players is at your own risk. We are not responsible for the conduct of any individual players, but we do strive to create a safe gaming environment. Please report any behavior that makes you feel unsafe or violates these Terms. We may not be able to prescreen all user interactions, so understand that you might be exposed to content from other users that is offensive or inappropriate.
We do not endorse any user-generated statements and cannot guarantee that other players will comply with our rules. You can block or mute other players who are harassing or annoying you (where the game supports these functions). If you have been blocked or muted by another user, you must not attempt to circumvent that block (for instance, by using another account). Clans/Guilds/Teams: If our games allow you to form or join player groups (e.g., clans, guilds, teams, alliances), additional rules or codes of conduct may apply to those groups. Group leaders may be able to set requirements or rules for membership, which should not conflict with these Terms. We are not responsible for what happens in player-organized groups, but we may intervene if we receive reports of serious misconduct within such groups. Tournaments and Events: From time to time, Orangenose Studios or its partners may organize contests, tournaments, or special events within the game. These may be subject to separate rules or terms which will be provided at the time (for example, eligibility requirements or prize details). Participation is voluntary. Be sure to read any specific event rules, which will apply in addition to these general Terms. In case of any conflict between event-specific rules and these Terms, the event rules will govern for that event only.
Data Privacy and Security
Privacy Policy: Orangenose Studios values your privacy. Our collection, use, and sharing of personal information in connection with our games are described in our Privacy Policy, which is hereby incorporated into these Terms by reference.
We strongly encourage you to read the Privacy Policy to understand how we handle your data. By using our services, you acknowledge that you have read and understood the Privacy Policy and consent to the data practices it describes.
If you do not agree with how we collect or use your data as described in the Privacy Policy, please do not use our games or services.
Personal Data and Safety: You are responsible for any personal data you choose to share in our services. Avoid sharing sensitive information (like your full name, address, phone number, social security number, financial information, etc.) in any public forum or chat. Orangenose Studios will never ask you for personal login passwords or payment information via in-game chat or direct messages. If another user or someone claiming to be Orangenose staff requests personal information from you, do not provide it and please report the incident to us. Security Measures: We implement commercially reasonable security measures to protect your personal data and account information. However, no system is 100% secure and we cannot guarantee absolute protection.
You must also play your part in keeping your account secure: use a strong and unique password if the game requires one, and do not share your account credentials. If you become aware of any unauthorized access to your account or a security breach (such as misuse of your login or a vulnerability in the game), you must notify us immediately so we can take action. Remember that any data transmitted online (including via Wi-Fi or cellular networks) may be susceptible to interception by unauthorized third parties, so please exercise caution. Data Storage and Transfers: Orangenose Studios is an international company. By using our services, you understand and consent that your data may be processed in countries outside of your home country, including Singapore, Taiwan, the United States, or other jurisdictions where we or our service providers operate. We will take steps to ensure your data is treated securely and in accordance with applicable laws. For example, we may use standard contractual clauses or other lawful mechanisms to facilitate cross-border data transfers. If you are located in a region with specific data transfer requirements (such as the European Union or China), please refer to the Regional Compliance section below for more information on how we address those. Account Security: You are responsible for maintaining the security of your device and any accounts you use to access our games. If you suspect that someone has gained unauthorized access to your account, change your password (if applicable) and contact our support team. We may ask you for certain account verification information to ensure you are the rightful owner before helping you regain access. Orangenose Studios is not liable for any loss or damage arising from unauthorized use of your account (but we will do our best to help if you become a victim of hacking or identity theft related to our services).
Regional Compliance
We strive to comply with all applicable laws and regulations in the regions where we operate. This section highlights additional information for users in certain jurisdictions, specifically regarding data privacy and consumer rights. If you are located in one of the regions below, the following provisions apply to you in addition to the rest of these Terms: Users in the European Union/European Economic Area and United Kingdom: Orangenose Studios processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and relevant UK data protection laws. This means we only collect and use your data under a valid legal basis (such as your consent or our legitimate interest in providing the service), and we uphold principles of data minimization, transparency, and security. You have certain rights over your personal data, including the right to access your data, correct inaccuracies, delete data, restrict or object to processing, and portability of your data. You also have the right to withdraw consent at any time where consent is the basis of processing, and to lodge a complaint with your local data protection authority. For details on how to exercise these rights, please see our Privacy Policy and the Contact Information section. If you are under 16 years old, Orangenose Studios will seek parental consent before collecting personal data from you when required by law (the age threshold may be lower in some EU member states, according to local regulations). In the event of any conflict between these Terms and your rights under EU/EEA consumer protection or data protection laws, your local laws will prevail to the extent of the conflict. Nothing in these Terms will limit or waive any of your rights under EU law that cannot be limited by contract. Users in California, USA: If you are a California resident, you are entitled to certain disclosures and rights under the California Consumer Privacy Act (CCPA) and other state laws. Our Privacy Policy describes the categories of personal information we collect, the sources of that information, the business purposes for collection, and whether information is shared or “sold” (as defined by CCPA). Orangenose Studios does not sell personal information of players in the traditional sense of exchanging data for money; however, we may share data with third-party advertising partners to show you relevant ads, which may be considered a “sale” under CCPA in some cases. California users have the right to opt out of such data sharing/sale, the right to request access to the personal information we have collected about you in the past 12 months, and the right to request deletion of your personal information (subject to certain exceptions). You also have the right not to receive discriminatory treatment for exercising your privacy rights. To make any CCPA requests, please follow the instructions in our Privacy Policy or contact us via the methods in the Contact Information section. Additionally, California’s “Shine the Light” law allows residents to ask companies once a year what personal information they have shared with third parties for those third parties’ direct marketing purposes. Orangenose Studios will provide such information upon request as required by law. Separately, under California Civil Code Section 1542, you may waive certain rights regarding unknown claims. By using our services, to the extent permitted by law, you waive Section 1542 (which says that a general release does not extend to claims the releasing party doesn’t know about) and any similar law in other jurisdictions, meaning that the indemnification and release clauses in these Terms apply to all claims, whether known or unknown, arising from your use of the services – again, to the extent this is permitted by applicable law. Users in the People’s Republic of China (PRC): We are committed to complying with China’s Personal Information Protection Law (PIPL) and related regulations. PIPL applies to any company that processes personal data of Chinese citizens, regardless of where the processing occurs.
If you are a user in China, we will ensure that your personal information is handled in accordance with the requirements of PIPL. This includes clearly disclosing the types of personal data we collect and the purposes, ensuring the necessity of data collection, obtaining required consents (for example, separate consent for sensitive personal information or for transferring data outside of China), and honoring your rights under PIPL. Your key rights under PIPL include the right to know and decide about the processing of your personal info, to limit or refuse processing in certain situations, and to request access, copies, correction, or deletion of your data. Orangenose Studios will store and protect your data with appropriate security measures as required by Chinese law. If it is necessary to transfer your personal information out of China (for example, to our servers or partners in other countries) for the performance of the service, we will do so in compliance with PIPL’s cross-border transfer rules – for instance, by obtaining your consent for the transfer and ensuring the receiving party meets the protection standards. By using our games, you consent to the transfer of your data outside China for the purposes described in our Privacy Policy, and we will ensure lawful safeguards are in place. If any terms of our agreement are inconsistent with the mandatory provisions of PIPL or other Chinese laws, those legal provisions will prevail for users in China. We may also present a separate Chinese-language user agreement or request certain acknowledgments in-app to comply with local regulations (for example, an age rating or real-name verification system, if required by Chinese law for gaming). Please follow any additional on-screen prompts if you play our games in China. Other Regions: If you reside in a country or region not specifically mentioned above, you may have similar rights under your local laws. Orangenose Studios endeavors to respect all users’ rights and comply with all applicable regulations. For example, residents of some jurisdictions (such as Brazil, Canada, Australia, and others) may have their own data protection laws and consumer rights. We encourage you to reach out to us if you have any questions or requests regarding your rights. These Terms are intended to comply with all relevant consumer protection laws; we do not seek to limit any rights you have under your local law that cannot be lawfully limited or waived. In the event of a conflict between these Terms and any such non-waivable legal rights, the latter will control.
Account Suspension and Termination
By You: You have the right to stop using our games and services at any time. You may uninstall the game or cease all use. If you wish to permanently close or delete your game account (where applicable), you can contact our support team with your request. We may provide in-game tools or account settings to facilitate deletion. Keep in mind that if you delete your account or the app, you may lose access to any Virtual Content or progress associated with it, as described in the Monetization section (we do not provide refunds for unused virtual items or currency just because you stopped playing). Also, certain game data (like high scores or posts on forums) might remain visible to others even after you delete your account, as it might be integral to the game’s operation or community history; we will anonymize or remove personal identifiers upon account deletion as required by law or our data retention policies. By Us (for Cause): We reserve the right to suspend or terminate your access to our services (including specific games, accounts, or features) immediately, without notice if we reasonably believe that: (a) you have violated any of these Terms, the User Conduct rules, or any applicable law; (b) you are engaged in fraudulent, cheating, or illegal activities; or (c) your use of the service poses a security threat or risk of harm to us, the service, or any other user. Actions we may take include:
Temporarily suspending your account or your ability to use certain features (for example, muting your chat or banning you from a particular game mode).
Terminating your account entirely, which means you would lose access to the game and any associated Virtual Content or progression.
Removing or modifying any content or virtual items associated with your account (for example, if you obtained items by cheating, we may delete them).
Banning your device or hardware from accessing our services, in cases of severe abuse (this means even if you create a new account, you may be blocked).
These actions may be applied on a case-by-case basis. For minor violations or first offenses, we might issue a warning or take lighter measures, but repeated or serious violations can result in permanent account termination.
If your account is terminated for cause, you will not be entitled to any refunds (for example, for unused virtual currency or remaining subscription time) and you may lose access to any content associated with that account.
We are not liable for any damages or losses resulting from lawful termination of accounts in accordance with these Terms. By Us (Service Changes): Separately from termination for misconduct, Orangenose Studios reserves the right to discontinue or suspend the operation of a game or service (or a portion thereof) at any time for business or technical reasons. For example, if a game has a very low number of active players, we may decide to shut it down, or we might shut down online features of a game released several years ago. In such cases, we will endeavor to give advance notice to players (e.g., via an in-app announcement or on our website) when feasible. After a game’s shutdown date, you will no longer be able to access the game or any Virtual Content in it. We do not guarantee any compensation for discontinued services or content, but in some cases we may provide options such as transferring your purchases to another game or offering bonus content in another title as a goodwill gesture (this is at our discretion and not guaranteed). We accept no ongoing liability with respect to any discontinued products, and no refunds will be owed for unused virtual items in a shut-down game except as required by law or expressly promised by us. Appeal and Notice: If you believe your account was suspended or terminated in error, you may contact us (using the info in the Contact section) to request a review. We will review in good faith and determine if any reversal is warranted. Our determination will be final. In cases of permanent bans due to severe violations (like fraud or safety issues), we may not respond with details if we are confident in the evidence, and we reserve the right not to disclose our internal proof or security measures. In less clear cases or where required by law, we will provide you a notice of the termination or suspension, detailing the reason and any available remedies. Effects of Termination: Upon termination of your account or access, whether by you or us, the Terms of Use will cease to apply, except that the following sections will survive: any provisions relating to Intellectual Property, Monetization (regarding our rights and disclaimers for Virtual Content), Disclaimers and Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and any other clauses that by their nature should survive termination. Termination of your account does not relieve you of any liability or obligation to indemnify us for any breach that occurred prior to termination.
Disclaimers and Limitation of Liability
Disclaimers: Orangenose Studios provides the games and services “AS IS” and “AS AVAILABLE” to the fullest extent permitted by law. We make no warranties or guarantees of any kind, express or implied, about the availability, quality, suitability, or performance of our services. For example, we do not guarantee that the games will be uninterrupted, error-free, or free of viruses or other harmful components.
Play at your own risk. To the maximum extent allowed by applicable law, we disclaim all warranties and conditions not expressly stated in these Terms, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We also do not warrant that the services will be compatible with your device or that any errors will be corrected. While we strive to correct bugs and maintain service uptime, the nature of online and software services means we cannot promise 100% perfection or availability. Orangenose Studios does not warrant or represent that the information, content, or materials presented within the services (including by other users or third parties) are accurate or reliable. Any decisions or actions taken based on information in the game (for instance, in-game tips or user-submitted content) are at your own judgment. We provide no guarantee that your progress or rank is secured; for example, leaderboards may reset from time to time, and updates may affect gameplay. Limitation of Liability: You understand and agree that Orangenose Studios, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or any loss of profits or revenues, loss of data, loss of goodwill, business interruption, or other intangible losses, arising out of or in connection with your access to or use of (or inability to access or use) the services.
This is true even if we have been advised of the possibility of such damages. For example, we are not responsible for any lost opportunities or data due to server downtime, for damage to your gaming device or computer system, or for the cost of substitute services. We are not responsible for any harm that is not directly caused by our breach or negligence, nor for any harm or loss that we could not reasonably foresee at the time you agreed to these Terms.
Orangenose Studios will not be liable for problems beyond our control, such as failures of equipment not supplied by us, problems with internet connectivity, or issues attributable to your hardware or software (e.g., device incompatibility, malware on your system, or your failure to install updates that we made available).
We also cannot be held liable for any content or conduct of other users, or third-party materials that you encounter through our services. In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, some of the above disclaimers and limitations may not apply to you. In such cases, our liability will be limited to the minimum extent permitted by law. Cap on Liability: To the extent that our liability cannot be completely disclaimed (for example, if a court finds us liable notwithstanding the above), you agree that our total cumulative liability to you for all claims arising out of or relating to these Terms or the services shall not exceed the amount (if any) you have paid to us for the use of paid services or purchases in the 12 months immediately preceding the claim.
If you have not made any payments to us in that period, Orangenose Studios’ total liability to you shall not exceed a nominal sum (e.g., $10 or its equivalent). This limitation applies to any and all claims of liability, whether based on contract, tort, strict liability, warranty, or any other legal theory. Exceptions: Nothing in these Terms is intended to exclude or limit our liability for any matter that cannot be excluded by law. In particular, we do not exclude liability for death or personal injury caused by our negligence or that of our employees, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded.
Some jurisdictions provide for certain statutory warranties (for example, that digital services will be of acceptable quality) or remedies for consumers; those remain in effect to the extent they cannot be waived. Similarly, the limitations above do not affect your statutory rights as a consumer that cannot be waived by contract. You agree that any claim you do bring against us will be brought solely in your individual capacity and not as part of any class action or collective proceeding, to the maximum extent permitted by law (see also below regarding Governing Law and disputes). Release: You hereby release Orangenose Studios and its affiliates, officers, and employees from any and all claims, demands, and damages of every kind and nature, known and unknown, arising out of or in any way connected with disputes between you and any other user of the services. For example, if you have a conflict with another player or suffer harm from another user’s conduct or UGC, you release us from liability for any claims, demands, or damages (actual and consequential) arising out of or connected to that dispute. This release does not apply to any claim that we failed to honor our obligations under these Terms or applicable law; it applies to interpersonal disputes between users or other third-party issues that we are not responsible for.
Indemnification
You agree to indemnify, defend, and hold harmless Orangenose Studios, its parent company, affiliates, and their respective officers, directors, employees, agents, partners, and licensors (collectively, the “Orangenose Parties”) from and against any and all claims, demands, lawsuits, liabilities, damages, or costs (including reasonable attorneys’ fees and litigation expenses) that arise out of or are related to: (a) your breach of any of these Terms; (b) your violation of any law or regulation or of any rights of a third party in connection with your use of the services; or (c) your User-Generated Content (for example, any claim that content you posted infringes someone’s intellectual property or privacy rights).
This means you will reimburse the Orangenose Parties for any losses or expenses incurred due to your actions or failure to follow these Terms. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at our own cost), and you agree to cooperate with our defense of such claim. You may not settle any claim covered by this indemnification provision without our prior written approval, unless the settlement completely and unconditionally releases all Orangenose Parties from any liability and does not impose any obligations on us. This indemnity obligation will survive the termination of your account or of the services. Even after you stop using the services, you will still be responsible for any indemnifiable liabilities that arise from your use or misuse of the services.
Changes to Terms
Orangenose Studios may update or modify these Terms of Use from time to time as our business, technology, or legal requirements evolve. If we make material changes, we will notify you by appropriate means, which may include posting the updated Terms on our website or within the app, or providing a notice upon your next login or via email. We will also update the “Last updated” date at the top of this document. Please review the Terms periodically to ensure you understand the terms and conditions that apply to your use of the services.
By continuing to access or use the services after an update to the Terms becomes effective, you confirm your acceptance of the revised Terms.
If you do not agree to the new Terms, you must stop using our games and services. In some cases (for example, to comply with legal requirements), we may require you to actively accept the new Terms (such as by clicking “Accept”) before you can continue using the game. If you decline to accept the updated Terms, you may lose access to some or all parts of the services. Changes to these Terms will not retroactively modify legal disputes between you and us that arose prior to the effective date of the changes, unless both you and Orangenose Studios agree otherwise. For any questions about the Terms or updates, feel free to contact us (see Contact Information below).
Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or related to them or our services shall be governed by the laws of Singapore, without regard to its conflict of law principles.
We choose Singapore law because Orangenose Studios has significant operations in Singapore and we wish to have a consistent legal framework for our Terms globally. If you are using the services from outside Singapore, the local mandatory consumer protection laws of your jurisdiction may provide additional rights or remedies; these Terms do not limit any such rights that cannot be waived by contract. Jurisdiction: You and Orangenose Studios agree that all disputes arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore. Except where prohibited by applicable law, you consent to the personal jurisdiction of the Singapore courts for the purpose of litigating any such dispute. This means that if you wish to sue us or bring a legal claim against us, you will need to do so in a court located in Singapore (and similarly, we will initiate legal proceedings against you in Singapore courts). You waive any objections to the venue of any such court proceedings, including objections based on inconvenience. However, if you are a consumer residing outside Singapore, you may also have the right to bring actions or have certain claims heard in your local courts as provided by mandatory law (for instance, in some cases European consumers can sue in their home country under EU law). This Governing Law and Jurisdiction clause does not override any such mandatory protections but will apply to the fullest extent permitted. We do not accept any codes of conduct as legally binding in relation to our provision of the services, aside from what is stated in these Terms. Finally, the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or the provision of our services (its application is expressly excluded).
Contact Information
If you have any questions, concerns, or comments about these Terms of Use or need to contact us for any reason relating to our services, you can reach us at: Orangenose Studios
Email: support@orangenosestudio.com
For support inquiries regarding a specific game, you may also use any in-app support feature or visit our official website for further contact options. We strive to respond to customer service requests in a timely manner. When contacting us, please include relevant information such as your account name, the game you are referring to, and a description of your issue or question, so we can assist you more effectively. If you are contacting us to exercise any of your data protection rights (such as a GDPR or CCPA request) or to report a violation of these Terms by another user, please outline your request or report clearly, and provide any information that will help us verify your identity and understand the issue. Our Data Protection Officer or support team will review and get back to you as required
Postal Mail: If you prefer to contact us via physical mail, you can send correspondence to Orangenose Studios at our mailing address. (Please visit our website’s “Contact Us” section for the current mailing address, as it may change. We maintain offices in Singapore and other locations, and the website will have the appropriate address for legal correspondence.)
Thank you for reading our Terms of Use. We hope you enjoy our games! By playing Orangenose Studios games, you are contributing to a vibrant community of players worldwide. We ask that you follow these Terms to help keep our community safe, fair, and fun for everyone. If you have any further questions or need clarification on anything in these Terms, please don’t hesitate to reach out to us. Happy gaming!